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Satisfaction of People towards Public Services Applying Saraneyadhamma Of Nonggrod Sub-district Administrative Organization, Nakhon sawan Porvince 2010
Researcher : Aponrat Lertpairaud date : 23/11/2011
Degree : พุทธศาสตรมหาบัณฑิต(การบริหารจัดการคณะสงฆ์)
Committee :
  ผศ.ดร.สุรพล สุยะพรหม
  พระครูสังฆรักษ์เกียรติศักดิ์ กิตฺติปญฺโญ
  ผศ.ดร.สุพรต บุญอ่อน
Graduate : 2553
 
Abstract

The  purposes of  this  research are: 1) to study the People’s satisfaction to public service with Saraniyadhamma of nonggrod  sub-distric administrative organization, Nakhon Sawan province,  2) to  compare t The People’s satisfaction to public service with Saraniyadhamma of nonggrod  sub-distric administrative organization, Nakhon Sawan  classified by personal factors and 3) to study  apply  the appropriate  regulations of  The People’s satisfaction to public service with Saraniyadhamma of nonggrod  sub-distric administrative organization, Nakhon Sawan province.

     This is a Quantitative Research based on Survey Research. Simple Random Sampling by using questionnaires which are of 0.83 reliability, was conducted in this study to analyze the collected data.  As the tool for data collection, 5 level of  questionnaires were distributed to 372 officials who are working in nonggrod  subdistric administrative organization, Nakhon Sawan province. The  Statistical  analysis  was employed  to calculate  the collected  data  as Percentage, Frequency, Mean  and  Standard  Deviation. The factors that had more than two groups were analyzed by

One-way ANOVA and  different test of everage by Least Significant Difference: LSD

The results of the study were:       

                Most of respondents or 55.9 percent are male, 31.5 percent aged between 21 – 35 years old. It was found that 48.9 percent of them finished primary school . 39.8 percent worked as employee and Agriculturer .  52.4 percent  are income 5,000 bath per month. Overall, The People’s satisfaction to public service with Saraniyadhamma of nonggrod  sub-distric administrative organization, Nakhon Sawan province was in a  good all level.

                The comparison of opinions towards the development of The People’s satisfaction to public service with Saraniyadhamma of nonggrod  sub-distric administrative organization, Nakhon Sawan province, by personal factor was found that , education, income and occupation  have different opinions and sex, age, position did not have different.

                 The guideline being suggested for improvement from this research are  that officials should 1) to be faithful indeed, openly and in private 2) be in hamony 3) general and fair  not selfish 4)  adapt to the situation .help  Improve services to better work with all one’s ability  for most satisfaction of people.

 

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