The objectives of this research were 1) to study working life quality of personnel in Khao Kitchakut District Municipality, Chanthaburi Province, 2) to study factors related to working life quality of personnel in Khao Kitchakut District Municipality, Chanthaburi Province, and 3) to present guidelines for improving working life quality of personnel in Khao Kitchakut District Municipality, Chanthaburi Province.
This research was the mixed methods research. For quantitative research, the instrument for data collection was a questionnaire with reliability coefficient of 0.944. The sample consisted of 152 personnel calculated by Taro Yamane’s formula from the population of 245 personnel in Khao Kitchakut District Municipality, Chanthaburi Province. The statistical methods for analyzing the data were frequency, percentage, mean, standard deviation and Pearson’s correlation coefficient. The data from the open-ended questionnaire were analyzed by descriptive frequency. For qualitative research, it was conducted by the in-depth interviews of 11 key informants by purposive selection. The data was analyzed by descriptive content analysis.
The results of the research were as follows:
1. The overall of working life quality of personnel in Khao Kitchakut District Municipality, Chanthaburi Province was at the high level ( =3.946, S.D.=0.532). When considering each aspect, it was found that all aspects were at the high level; ranking as, the life equality ( =4.044, S.D.=0.550), growth and security ( =4.024, S.D.=0.551), social relationship ( =4.001, S.D.=0.682), capacity development ( =3.911, S.D.=0.712), qdequate and fair compensation ( =3.883, S.D.=0.688), and safe and healthy promotion ( =3.815, S.D.= 0.648)
2. For hypotheses testing, it was found that there was positive relationship between organizational culture and working life quality of personnel in Khao Kitchakut District Municipality, Chanthaburi Province (r = 0.759**). It was also found that there was positive relationship between Sangkhavat 4 and working life quality of personnel in Khao Kitchakut District Municipality, Chanthaburi Province (r = 0.680**)
3. The Guidelines for improving working life quality of personnel in Khao Kitchakut District Municipality, Chanthaburi Province were as follow;1) there should be appropriate appreciated, encouraged, and increased compensation to the personnel in order to stimulate them in working, 2) there should be promotion of personnel for training and study trip to gain more knowledge for improving their working, 3) there should be improvement of working climate, especially convenience and ordering, including providing adequate modern equipment to personnel, 4) there should be promotion of personnel meeting and common activities in order to make organizational unity which will lead to success of the goals, and 5) there should be appropriate division of responsibility and assignment to the personnel in order to make them work in full capability without the effect on personal life and family.
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