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Conflict Management in Thai Public Health System According to Buddhist Philosophy
Researcher : Nutcha Phiengpho date : 12/04/2019
Degree : ¾Ø·¸ÈÒʵôØɮպѭ±Ôµ(»ÃѪ­Ò)
Committee :
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  ¨ÃÑÊ ÅÕ¡Ò
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Abstract

The aims of this research were: 1) to study the conflicts in Buddhist
philosophical perspectives; 2) to study the conflicts in Thai public health system; 3) to manage the conflicts in Thai public health system in accordance with Buddhist
philosophical perspectives. This qualitative research had its tools as an in-depth interview, group dynamics and an observation form to collect the data from 15 key
informants. The data obtained were interpreted by the descriptive analysis based on the analytic induction.
The research results revealed that there are 2 types of conflict in Buddhist philosophy: internal conflict and external conflict. All conflicts originate from the roots of the three unwholesome causes (akusala-mūla): 1) greed which is the covetous desire of others’ belongings to be their own; 2) anger which includes thoughts of cruelty, vengeance, and other crimes; 3) delusion which is real ignorance, intoxication
and carelessness. When the root of these three conflicts happens, it will show in physical, vocal and mental expressions, finally leading to conflict within the family, society, organization and nation.
The conflict in the Thai public health system is a conflict between service
providers and service recipients, caused by four major reasons: 1) inequality of services; 2) errors in service causing more lawsuits; 3) conflict of interest; 4) conflict of a
relationship.

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