Abstract
The objectives of this research were to , 1) to study of people's satisfaction with the Administration according to Good Governance of Police station at the Hang Dong District, Chiang Mai Province, 2) to compare the satisfaction of the Administration according to Good Governance of Police station at the Hang Dong District, Chiang Mai Province, 3) to study the problems, obstacles and suggestions of the Administration according to Good Governance of Police station at the Hang Dong District, Chiang Mai Province, 4) to apply the good governance for using in the Administration according to Good Governance of Police station at the Hang Dong District, Chiang Mai Province. This research was implemented by Mixed Methods Research, It was the Quantitative Research and Survey Research. The sample used in this research was people above 15 years old, selected from the residents who lived in Hang Dong Subdistrict, Hang Dong District, Chiang Mai Province. Which had 8 villages based on the hierarchical sampling proportionate according to standard tables on population size and sample size accordance with the formula of Krejcie and Morgan (1970), the confidence level was 95%, the error occurred in 5%, the population amount 4,500 people, the size of the sample’s error level at 5 %, the sampling were 354 people, analyzed the data by Frequency, Percentage, Average (Mean) and Standard Deviation. The T-test, the one-way analysis of valiance (One Way ANOVA) in the case of two variables and the F-test with One Way ANOVA methodology. The Qualitative Research used the In-depth Interview with Key Informants, Implemented by the data by Content Analysis Technique while analysis of the Mixed Methods Research.
The research found that:
1) The people’s satisfaction of the Administration, according to Good Governance of Police station at Hang-Dong District, Chiang Mai Province. The overall was at a high level (= 3.87). When considering each aspect could arrange as follows : The principles of participation (= 4.27), the principle of worthiness (= 4.20), the rule of law principles (= 4.08), the moral principles (= 3.91), the principles of responsibility (= 3.27), the principles of transparency (= 3.25).
2) the comparison’s results of the people's satisfaction the Administration, according to Good Governance of Police station at Hang-Dong District, Chiang Mai Province classified by the personal factors, including age, sex, marital status, education level, occupation and income. It was found that, the people with different sex, age, occupation and income had the satisfaction of the Administration, according to Good Governance of Police station at Hang-Dong District, Chiang Mai Province was not different. The people who were differences in marital status, level of education were satisfied to the Administration, according to Good Governance of Police station at Hang-Dong District, Chiang Mai Province at different. The statistical significance was at 0.05.
3) The problems, obstacles and suggestions found that, The Administrator lack of policy transmission, the lower-level officers had non – thoroughly information cause of the Lack of cooperation from all levels. The executives Lack of justice, having the conflict of interest and rarely pay attention of participation and the recommendation, the executives should be closer to the officers, transmitted the knowledge of management based on the principles of good governance and the executives of each organization should consider works according to the principles of good governance in 6 aspects entirely. Because the good governance, holding to the principles of the rule of law, ethics, transparency, responsibility, participation and worthiness, which was a good administrative management that every sector thinking was a good thing, suitable to be used in administrative management and effected to the agencies could develop effectively.
4) The Development guidelines, should inspect the offending regularly, comply with the law strictly, should have a virtue, morality and holding the ethical principles of Buddhist teachings seriously, for peace and better living of the people. The people should encourage the officers have well responsibly consciousness on their activities, should have the ethics in the professions, should have public relations and disclosure the traffic laws to the people, to be righted, in truth and accountability, no graft, not intended or seek to illegitimate benefits of the operation, the people can notify of the clue of wrongdoings directly and through the organization of local government who concerned with the management of the police, should publicize about the law offenses to the people in the area thoroughly, the officers of the Police station at the Hang Dong District, out patrolling at night around the assemble for unlawful purposes, entertainment sources regularly and pay attention seriously on duties.
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