ABSTRACT
The main objectives of this research are : i) to study the people’s opinions towards Local Administrative Organization’s services in accordance with Sangahavatthu IV; ii) to compare the people’s opinions towards services in accordance with Sangahavatthu IV of Tambon Administrative Organizations in Umphang District, Tak Province, classified by personal characteristics; and iii) to study the guidelines and suggestions for development and improvement of services in accordance with Sangahavatthu IV carried out by Tambon Administrative Organizations in Umphang District, Tak Province. The samples in the research are óøö people who came to take services rendered by three Tambon Administrative Organizations namely, Tambon Maeklong, Tambon Mokro, and Tambon Lamung, being drawn by simple random sampling technique. The tool employed for collecting data is the questionnaire which divided into four parts. Program for social science research was employed for data analysis by using statistical techniques such as frequencies, percentage, average, standard deviation(S.D) for describing data from variables or personal characteristics. The analysis was also done through t-test for analysis the hypotheses in order to test the average difference between the two groups and f-test by one-way analysis of variance (One-way ANOVA) for testing the difference between the averages from three or more groups.
The findings of this study are concluded as follows :
Majority of respondents are male, and aged between óñ-ôð years old. For social-economic status of respondents, it was found that majority of them had completed Bachelor degree, worked in agricultural careers with monthly income between ñð,ððñ – òð,ððð baht. Most of respondents ever came to get District services twice.
Overall people’s opinions towards Local Administrative Organization’s services in accordance with Sangahavatthu IV are rated at moderate level, when being considered in each aspect of Sangahavatthu, it was also found at moderate level in all aspects.
With regard to comparison of the people’s opinions towards services in accordance with Sangahavatthu IV of Tambon Administrative Organizations in Umphang District, Tak Province, classified by personal factors, it was noticed that sex, age, level of education, occupation, monthly income, and number of times getting services found significant differences at .ðõ level.
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