The purposes of this research were 1) to study English usage of tourist guides at Wat Pho; 2) to analyze English usage technique for international tourism; and 3) to propose guideline of English usage for international tourism of tourist guides at Wat Pho.Qualitative research was used for research design. Data were collected from 15 key informants by using in-depth interview consisted of 10 tourist guides and 5 experts. Participatory observation was also used for data collection.Content analysis and analytic induction were used for data analysis.
Results were shown as follows:
1. English usage of tourist guides at Wat Pho showed that tourist guides should be able to explain specific words and technical term, to give basic knowledge in Buddhist places spoken with correct grammar and to use simple and general conversation. They also need to make it short and simple in order to explain Thai culture, tradition including Buddhist philosophy. They used books and brochure to enhance their knowledge and ability to entertain and make tourists laugh and to explain the history of Buddhist places.
2. English usage technique for international tourism should be used toask tourist guides about their general information, showing the symbol of Thai, speaking in general words and sentences, explaining the meaning of Buddhist places, explaining the correct information, and focusing on the important place relating to Buddhist places and Thai cultures.
3. For guideline of English usage for international tourism by tourist guides at Wat Pho, it can be suggested into 2 aspects. The first guideline was using English for the new tourist guides at Wat Pho. It showed theguides try to use English as Thaistyle. They should take course and learn from native teachers, should have knowledge about grammar and vocabularies, should speak clearly and make it easy to understand, and always search for the new information related to tourist places. The second guideline was the best way of English development for being tourist guides at Wat Pho. Guides shoulduse simple vocabularies, should show good manner and be polite to tourists, study more about vocabularies that are related to Buddhist tourist places, and keep on practicing of English usage at Buddhist tourist places until having confidence. CTND Model was developed to represent English using of Tourist Guides at Wat Pho in Bangkok, Thailand.
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